11 March 2024

solutions by stc, the leading enabler of digital transformation in Saudi Arabia and the region, announces the launch of Jawwy digital experience for the Kingdom’s mobile customers, through its partnerships with with Celfocus, Kloudville, MATRIXX, Qeema and 6D. This project has resulted in an integrated digital platform that offers more than 150 features and capabilities to enhance full digital transformation on the platform in line with stc Group’s vision to enable and support digital transformation in the Kingdom.

The new Jawwy digital transformation architecture aims to improve customer experience, renovate user journey, reduce time to market for new services and reduce overall costs through its new unified tech stack for lifecycle management. The platform has launched several new features including digital shopping, native chat, and community interaction.

Positioned as a centralized and robust End-to-end Platform, the Jawwy New Digital Experience aligns seamlessly with the Kingdom’s Digital Transformation vision. This strategic move is set to support growth and cater to the ever-increasing demand from our valued customers by launching new products in the market with full remote control. This will enhance operational performance, customer experience, and help explore new areas for growth and expansion.

It is worth noting that stc has taken a significant step towards digital transformation leadership with the launch of Jawwy’s new integrated digital platform. This innovative platform strengthens stc’s position as a pioneer in delivering digital solutions and marks a turning point for Jawwy in its journey to enhance customer experience and solidify its market presence. Through collaboration with solutions by stc and its partners, the new platform is poised to significantly contribute to future successes and drive further innovation.