ANNUAL REPORT 2022

Sustainability Report

Sustainability Journey

The journey of sustainability undertaken by solutions by stc stems from an acknowledged necessity to foster sustainable expansion of businesses, generate value for all stakeholders, and yield lasting profits for investors. The organization is entering a fresh stage, aiming to enhance standardization and systematization, while aligning more closely with the Global Goals, national policies and frameworks, and widely-accepted ESG standards. The vision for this journey is for solutions by stc to emerge as a prominent ESG leader in the region by the year 2030.

A Commitment to sustainability

Lead the IT services industry towards a sustainable future by embedding ESG considerations into every aspect of our business, creating long-term value for all stakeholders and contribute to a better world for future generations.

Chief Executive Officer's commitment to sustainability

solutions by stc is a conscientious organisation that recognises the value of heeding Environmental, Social and Governance matters that impact the business and enable growth. In 2022, the Company has embarked on a transformative sustainability journey to create long-term value for all stakeholders.

As part of this journey, solutions by stc has identified material ESG areas to focus on such as; energy consumption, investment in human capital, transparency, and corporate ethics, while driving a culture of Sustainability within the organisation. Further, the Company has concrete plans in place and efforts underway to identify, measure, and mitigate ESG risks and challenges, while leveraging opportunities.

As a preliminary step, solutions by stc carried out a detailed ESG baselining assessment and engaged with all stakeholder groups to understand key ESG issues and stakeholder concerns. Material issues were identified and assessed for importance to the business and to key stakeholders such as investors, customers, suppliers, and employees. Building on this foundation, the Company planned new sustainability initiatives. Implementation of some programmes has commenced, and other initiatives have been planned for 2023 and beyond. As a core component of solutions by stc’s sustainability journey, the Company has undertaken several culture-building initiatives, including establishment of a high-level Sustainability Committee, creation of ESG/Sustainability Champions within all Business Units, and organising monthly ESG awareness sessions for employees, among others.

These efforts will go a long way in enabling the Company to deepen its long-term positive impact, while generating sustainable value for stakeholders, on the path to becoming a Regional ESG leader by 2030.

Eng Omer Alnomany
Chief Executive Officer (CEO)

Our contribution to the community

In line with Vision 2030's goal of strengthening the non-profit sector and promoting volunteerism as a means of driving development, solutions by stc is wholeheartedly dedicated to bolstering social sustainability and fostering community involvement in Saudi Arabia.

During 2022, solutions by stc has undertaken numerous corporate social responsibility initiatives to further the cause of social contribution and non-profit organizations spanning across the regions in which the Company operates.

Inspiring
the Saudi youth
to shine

As a catalyst for digital transformation in Saudi Arabia, stc has contributed to the implementation of Vision 2030. One of our initiatives involved sponsoring the Saudi national team in the World Robot Olympiad (WRO), which was hosted by the Saudi Wireless Sports & Robot Federation. This effort aimed to motivate and empower Saudi students to participate in global competitions, ultimately increasing the number of wireless sports practitioners in the country.

Empowering
our team to
lead change

solutions by stc collaborated with Mohammed Bin Salman Foundation (Misk) to support and empower the not-for-profit (NPO) sector and contribute to maximizing their impact on the community; by building, developing and sustaining the capabilities of the non-profit youth organizations though a dedicated volunteering program that leverages solutions expertise in technology.

Welcoming
fresh and innovative
content

solutions by stc has sponsored Thmanyah, the most popular Saudi-based podcast platform and documentary producer in the region. This sponsorship opened new opportunities for Thmanyah's Saudi youth-led team to gain millions of viewers and attracted a new generation of audience with its innovative and fresh content. Through this sponsorship, solutions have contributed towards enriching the Arabic content, supporting local talent, and fostering promising opportunities in Saudi Arabia.

Approach

Overall, commitment to sustainability is crucial for the health of our planet and the well-being of future generations. It requires a collective effort from individuals, businesses, and organizations to create a sustainable future. By adopting sustainable practices and promoting sustainability, we can protect the planet and ensure a brighter future for all.

To stay committed to sustainability at solutions by stc we have introduced practices that involves the Leadership as well as the people of this organization.

Systematising Sustainability

As a first step toward reinforcing management commitment to the Company’s sustainability efforts, and to enable fast and effective decision-making during the sustainability journey, solutions by stc has established a high-level Sustainability Committee. The Committee is chaired by the CEO, and includes heads of key business units. A charter that empowers the committee and delineates responsibilities has also been drafted. The Sustainability Committee will play a pivotal role in solutions by stc’s sustainability journey, helping to guide, prioritise, and validate sustainability efforts while ensuring business alignment and long-term impact.

Further, a holistic Sustainability Policy has been drafted to give high-level direction to solutions by stc’s Sustainability Journey. The policy sets out a clear way forward by defining plans for program implementation and social investment, while outlining clear roles and responsibilities including authority for approvals.

Social Investment and Volunteerism

Along with the Kingdom’s focus on digital transformation, Saudi Arabia’s Vision 2030 also endeavours to empower the non-profit sector and drive volunteerism as social responsibility channels for change and development.

In supporting this National vision, solutions by stc recognizes the catalyzing effect that concerted social investment can have in effecting positive change. The Company is committed to supporting worthwhile social initiatives and purpose-driven business and entrepreneurship projects, as part of efforts to mainstream and systematize sustainability aspects with the core business. Extending the Company’s digital solutions to the non-profit sector through volunteerism initiatives is another key element of aligning Sustainable Development with solutions by stc’s core business.

In this regard, solutions by stc has entered into a long-term partnership with Misk Foundation, a non-profit focused on empowering youth in the Kingdom, to support and enable emerging charities. solutions by stc is committed to share expertise and resources that will empower social initiatives. In the first phase of engagement, over 100 individuals have already registered to contribute their time and skills to these social efforts. Further volunteering efforts are planned in alignment with solutions by stc’s overarching Sustainability Themes, and the UN SDGs.

Themes and Stakeholders

Stewarding the environment

  • Protecting environment
  • Enriching energy market
  • Achieve Net zero emissions
  • Reduce Energy Consumption

Investing in Human Capital

  • Human Capital development
  • Equal opportunities
  • Enhancing wellbeing
  • Drive and achieve increase in representation of women employees
  • Ensure high levels of Employee Motivation & Satisfaction

Leading with accountability

  • Sustainable and ethical business
  • Drive Global best practices in Corporate Governance

Enhancing experiences

  • Infrastructure development
  • Enhance Customer Experience and Client Satisfaction

Empowering society

  • Enabling social investment.
  • Business’ focus on society (Citizenship)

Building a culture of sustainability

  • Accelerate partnerships and internal/external sustainability culture

Engaging with stakeholders

Recognizing the pivotal role they play, solutions by stc will endeavor to actively engage its stakeholders, understand and respond to their needs, and manage relationships to enable mutual benefit and success.

Internal stakeholders

Board of Directors

Board of Directors

Senior Management

Senior Management

Sustainability Committee

Sustainability Committee

Employees (Business units)

Employees (Business units)

External stakeholders

Investors

Investors

Customers

Customers

Government and regulators

Government and regulators

Communities

Communities

Charities/non-profits

Charities/non-profits

Suppliers

Suppliers

Stakeholders were analysed to measure their influencing power and potential impact on the business, including assessment of how their input creates value for solutions by stc, by driving business improvement and contributing to strategy development.

Alignment with Global Goals (UN SDGs)

Material topics reflect the needs and expectations of the Company’s stakeholders, and are in alignment with the Global Goals (UN SDGs) and Saudi Vision 2030.

Identification of these material topics serves as a lens to focus sustainability efforts and a yardstick to measure the Company’s sustainability performance in years to come.

Focus areas aligning
to UN SDGs
Material topics Relevance to solutions (scale of 1 to 5)
Stewarding the environment
Energy and climate change
Water management
Reducing electronic waste
Opportunity in clean technology
Investing in Human Capital
Talent incubation: retention and development
Employee engagement, wellbeing, and experience
Inclusion and diversity
Health & Safety
Leading with accountability
Economic performance
Corporate governance
Business ethics and transparency
Supply chain/responsible procurement
Enhancing experiences
Digital innovation and transformation
Data privacy and cybersecurity
Client satisfaction and collaboration
Empowering society
Social investment for community development
Digital inclusion
Building a culture of sustainability
Accelerate partnerships
Inculcate sustainability culture
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