Introduction
Year at a Glance
Key highlights
#1
IT services provider in Saudi Arabia, for the seventh consecutive year based on the ranking by the International Data Corporation (IDC).
19.8%
IT Services market share in the Kingdom according to IDC report on Competitive Profiles of Leading IT Services Players in Saudi Arabia 2021.
88.19%
stake acquired in Giza Systems, with enterprise value worth USD 158 million aligns with solutions by stc’s ambitious growth strategy
60%
growth of solutions by stc stock price from initial IPO price reflecting phenomenal performance despite market downturn
MSCI
solutions by stc included in MSCI Emerging Market Index and the MSCI Saudi Arabia Index
Expanding geographic reach
Robust financial performance
SAR 8,805 million
Revenue
22% growth YoY
SAR 1,054 million
Net profit
27% increase YoY and lower sales and distribution expense YoY
SAR 1,392 million
EBITDA
26% increase YoY
SAR 8.86
Earnings per share (EPS)
56% payout ratio
Innovative features and Services
Managed Services
- Managed BaaS
- Managed Endpoint Service 1.1 (ITSM)
- SD_WAN 1.0 (FORTINET)
- Managed Voice Gateway (MVG)
Connectivity
- SAT SIP
- ATM Connect
Digital
- Sofpos 1.1
- POS Bundle 1.0
- FCS Add-On (Driver Fatigue)
- FCS Add-On (Dynamic Report)
- FCS Add-On 4.7.3 (School bus enhancement)
Delivering Value to our Customers
1,297
opportunities won across all business lines
316
new customers
Received multiple customer service and customer experience awards
- Best Voice of Experience program from CX Live show.
- Best Change Management from CX Live show.
Strength of our partnerships
170+
partner base of technology innovators
45%
growth in partner revenue
70%
of procurement spending on local suppliers
419
local suppliers engaged
Our talented team
1,719
workforce
65.5%
saudization
18%
female staf
100,000+
hours of training provided
9,500+
online courses completed by staff
1,588
staff accessed training
Awards and recognition
Institution |
Saudi Capital Market Award for “Most Notable Listing Company in the Saudi Market” |
Ranked among “Top 100 Companies in the Middle East” by Forbes |
Treasury Team of the year - Saudi Trade Finance Awards |
People |
GCC GOV HR AWARDS – Outstanding Change Management Strategy |
Ministry of Labor – LABOR AWARDS – |
Great Place to Work®
|
Performance |
The KPIs Institute – Integrated Performance Excellence Award (International from The KPI Institute) |
International Project Management Awards
|
|
Partnerships |
Informatica Award – |
IR Prognosis – Managed Services Partner of the Year 2021 – MEA region |
|
Customer Service |
Best Customer Centric Culture from International Customer Experience Association IXCA. |
Certifications
14 International Standards Certificates obtained
ISO 27001 Information Security Management System
Cloud Security Alliance STAR Certification
ISO 45001 Occupational Health and Safety Management Systems
ISO 9001 Quality Management System
EFQM Committed to Excellence
ISO 37301 Compliance Management System
ISO 14001 Environmental Management System
Payment Card Industry Data Security Standard
ISO 41001 Facility Management Services
ISO 27017 Cloud Security Management System
ISO 27018 Identifiable Information Security in Marketplace
Dammam7 Data Center - Uptime Institute certified gold
HIPPA compliant
ISO 31000 Risk Management Certification
Key awards from partners
Cloud Partner of the year 2022
Telecom Partner of the year 2022
Strategic Partner of the year 2022
Enterprise Partner of the year 2022
- Fellow Traveler 2022 Award
- Enterprise Networking Partner of the year 2022
- The Partner of the year 2022
- Excellent Global Sales Partner Award 2022
- Partner of the year 2022
- Excellence in Storage Sales Award 2022
Partner of the year 2022
Partner of the year 2022
- Enterprise Partner of the year 2022
- Tiering Up Partner of the year 2022
- Sovereign Cloud Provider in the Kingdom of Saudi Arabia 2022 & Cloud Verified Status 2022
- Partner of the year 2022
MESA Rising Star of the year 2022
Highest Sales Revenue Award On Perm of the year 2022
