ANNUAL REPORT 2022

Strategic Report

An Overview of Our Business

We are the leading ICT services provider and digital enabler at the forefront of digitalization in the Kingdom, supporting the aspirations laid out in Vision 2030. In a rapidly evolving digital environment, we deliver innovative solutions that help our customers in the private and the public sectors to overcome their business challenges and achieve their digital agenda.

solutions by stc delivers end-to-end, integrated IT services and solutions to its customers, offering a one-stop-shop approach across the IT value chain, encompassing core ICT services, IT managed and operational services, and digital services. The Company’s unparalleled capabilities that span the entire ICT value chain are positioned to help customers resolve their business challenges through technology and digitalization.

As a frontrunner in the ICT industry within the Kingdom, solutions by stc has embarked on an ambitious growth strategy intended to reinforce its positioning as the leading ICT services provider in the Kingdom and expand further into new markets. The Company’s growth strategy focuses on strengthening core capabilities in competitive growth areas, expanding geographic reach, and accelerating efforts to improve efficiencies across the board. As a major player in the ICT ecosystem and value chain, solutions by stc’s successes contribute to the Kingdom’s development and the success of our stakeholders.

Following a successful IPO in 2021, solutions by stc stock achieved phenomenal performance even during a market downturn, reaching more than 60% growth on the initial IPO price by the end of 2022. As a result, solutions by stc achieved a market capitalization of SAR +29 billion (USD 7.8 billion) by the end of 2022. Following a strategy for stable growth with strong profitability, the Company is well poised to continue creating value for its investors, partners, and other stakeholders.


Vision

"To create digital eco-system enabling our customers to achieve sustainable growth, regionally and globally"

Mission

To provide technology solutions to businesses addressing their needs and challenges to succeed in evolving market conditions.

Values

Dynamism
We’re driven to inform and spark imagination. Our point of view is not literal. It brings a new vision, and inspires others to see the world in a more ingenious way. We arouse enthusiasm around the promise of better things to come.

Devotion
Our style is human, not because it focuses on people, but because it is warm, simple, and clean. Eliminates superfluous details to achieve quality and clarity.

Drive
Focused on what’s important, displaying the reason why, how or where things happen. They convey the idea of movement, with agility and progression.

Digital is in our DNA

25+

years of experience in IT

170+

partners in our ecosystem

1,700+

qualified employees

35

cities bearing our resource-mobilization capability


What we do

Core ICT services –

System Integration (SI) services cover a variety of organizational needs across the value chain, enabled by our strong local and global partnership ecosystem. These services include advisory, design, implementation and integration of networks, infrastructure, and applications; which are offered through custom engagement models to our customers.

solutions by stc’s communication and internet services address high-end connectivity needs of Organizations within cities and remote locations by providing dedicated, secured, and high-quality business internet and satellite services through the wholesale purchase of communication capacity from telecommunication providers.

IT managed and operational services

Managed services include end-to-end management of business networks and systems with the capability to deliver customized managed services projects to serve the individual needs of customers, which help them grow and improve their businesses.

We create value by increasing efficiency, providing better services, improving operations, and monitoring and resolving problems by managing the components of our customers’ technical infrastructure such as; network, servers, storage, devices, and applications.

Business outsourcing services covers services in the domains of HR, customer care, and other shared services enabled by technology and automation to optimize outcomes. The Company partners with customers by utilizing a variety of business models to deliver services. This business vertical has strong momentum given the focused efforts by the Saudi Government towards privatization in line with the aspirations of Saudi Vision 2030.

Digital Solutions

Cloud services includes the full spectrum of data center and cloud services including co-location, private and public cloud, Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS), as well as cloud professional services.

Digital services consist of digital transformation services; providing digital solutions to connect, monitor, and analyze machine/device data for informed and effective decisions, and redesigning how businesses are conducted to enhance customer experience – these include but are not limited to application services.

Cybersecurity Integration provides security services covering all stages of the IT value chain, including planning, design, implementation and project management of technical solutions that cater to the specific security needs of enterprises.

Our presence

solutions by stc operates sales offices in major cities in the Kingdom and with recent acquisition of Giza Systems, the Company has expanded its regional footprint through Giza Systems anchor offices in Kenya (East Africa), Cairo, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala, and New Jersey.

The key sectors we serve

Government

Education

Real-Estate

Financial
Services

Manufacturing

Retail

Oil & Gas

Transportation

Telecommunications

Healthcare and
more

solutions by stc is an integral partner in the digital transformation and growth trajectories of hundreds of public and private organizations in the Kingdom.

Key strengths

Market leadership

solutions by stc’s market leadership position is built on the strength of the Company’s brand, its sound business proposition, reliable systems and processes, and innovative offering that is responsive to industry trends and market needs.

Strong partnership ecosystem

Our partnership with stc and more than 170 trusted global and local partners including innovative technology providers, enables us to draw upon a large institutional base of knowledge, customer reach, physical infrastructure, and trusted and innovative technology.

Diverse customer base

solutions by stc is an integral partner in the digital transformation and growth trajectories of hundreds of public and private organizations in the Kingdom. Our expansive presence and market leadership position has attracted myriad customers from diverse industries across the Kingdom.

Customer-centric culture

The Company’s 360o CX Framework and Customer-Centricity Culture ensure Customer experience is foremost through policies and practice and operationalized across all business units and functions.

Phenomenal growth

solutions by stc’s continuous growth, innovation, and future-focused responsiveness ensures customers and business partners have the confidence of aligning with a company that will grow with them.

Expert team

From a highly qualified and experienced senior management team, to an expert cadre of certified technical specialists with extensive industry experience; solutions by stc’s staff capabilities are a key reason for the Company’s success.

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