Introduction

Our Year at a Glance

Key highlights

Rated number 1 IT services provider in Saudi Arabia by the International Data Corporation (IDC) for the sixth consecutive year

With our IPO we have reached a noteworthy milestone as it was one of the most successful local offerings.

130x

oversubscriptions from Institutions

SAR 471 billion

institutional demand

2,365.0%

coverage rate

1,042,090

subscribers reached by individual investors

Financial highlights

SAR 7,816 million

revenue generated at the end of the financial year – a 13.4% growth since the previous year

SAR 833 million

net profit generated - an increase of 18.7%

SAR 1,107 million

EBITDA – an increase of 28.4% compared to the previous year

SAR 6.96

earnings per share

Partnerships

150+

partners including Microsoft, IBM, SAP and Oracle.

10

partners signed under VAP scalable rogram to penetrate the SME segment

SAR 3 billion

PO value

8 new

niche digital and emerging tech partners

Industries

As the Kingdom’s digital transformation enabler, we are contributing towards Vision 2030’s goal of transforming the KSA into a digital hub. This year we completed 400+ projects in multiple sectors including:

 

Empowering employees

Introduced the Unified Employees Platform. Key features of the Platform include

 

Products and services highlights

18 product launches;
across Digital, Managed,and Cloud Services

Voice Recognition, AI Thermal Feature (RAQIB Ext.), MSP PoS, VSS Evolution (Cloud Direct)

Unified Endpoint Management Service (UEMS) and ITAM, E2E Operation Managed Services, Smart Office in a Box

DNS registry service, Backup as a Service Revamp, Firewall as a Service, GPU as a service

Ventured into BPO business line with a robust roadmap

 

Awards, recognition, and certifications


Implementation Conformance Certificate Award eTOM 20.5 from mforum


Blue Ocean Award for supply chain management from IPSC


Procurement Digital Transformation Award from Procurement Middle East


Two Stevie Awards: Gold and Bronze


solutions’ CFO awarded CFO of the Year 2021 (Public Sector) by Saudi Trade Finance


Best Work Environment for Women Award

 


IT and Customer Services Digitization Award from servicenow


CISO 50 and Future Security Awards 2021 based on efforts in security transformation from Tahawultech.com


Certified Great Place to Work for high-trust, high-performing workplace cutlure


Certified Dammam7 DC Gold by Uptime Institute

 

First place for quarterly performance in most video games from GAME MODE

Outstanding Change Management Strategy Award from the GCC GOV HR Awards

Top 3 nominees for project of the year from the Project Management Institute

Appointed as Corporate Members of the IAOP

CITC Recognition

Highly Commended Honour at GLOTEL AWARDS 2021

 

ISO certifications

 

Key awards from partners

  • Service Provider Architecture Partner of the Year 2021 from Cisco
  • Managed Services Provider of the Year 2021 from Cisco
  • Customer Experience Award from from Cisco
  • The Fellow Traveler Award from Huawei
  • Top IP Sales Accelerate Award from Huawei
  • Best Carrier Reseller Partners Award of The Year from Huawei

Best Business Process Outsourcing Provider from SAP

VMware Master Services Competency for Data Center Virtualization

Excellence in VMware/Transformational Sales Award

Partner Excellence Award – Cyber & Cloud Vision 2021 from StarLink

System Integrator Partner of the year 2021 from F5

Partner of the Year 2021 from HPE

  • Partner of the Year 2021 from Mindware
  • Dell Cloud & Services from Mindware

Partner of the Year 2021 from Palo Alto Networks

Corporate social responsibility

Office Furniture Donation to:


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