Our business model leverages strategic inputs, efficient operations, and impactful outcomes to deliver differentiated ICT services and solutions that create sustainable value for our stakeholders. By aligning our resources with innovation and operational excellence, we address the diverse needs of government, industry, community, and shareholders while contributing to long-term growth and national development.
Inputs
Financial
Intellectual
Manufactured
Social and Relationships
Human
Natural
Operations
End-to-end, Integrated ICT Services and Solutions Provider
Outputs
Core ICT Services
IT Managed and Operational Services
Digital Solutions
Outcomes
Accelerated Digital Transformation and Innovation
Clients gain cutting-edge solutions faster, unlocking new revenue streams, products, and experiences.
Enhanced Operational Efficiency and Productivity
Streamlined processes and automated workflows reduce costs, minimize errors, and free up resources for strategic initiatives
Future-Ready, Scalable Technology Ecosystems
Clients adopt architectures that easily adapt and scale, ensuring longevity and resilience against market changes.
Elevated Customer Experience and Engagement
Integrated, omni-channel platforms deliver seamless customer journeys, leading to higher retention and satisfaction.
Value Created
Industry
All sectors engaged through horizonal and vertical specific offerings
Community / Nation
64.1%
Saudization
19.3%
Female workforce
467
Local suppliers
% 5.47
billion
Local procurement spending
People
1,464
Employees
42,124
Training hours
Partners
171+
World-class partners
Shareholders
% 13.42
Earnings per share
33.9%
Growth in net profits
